Learn to develop winning communication skills for telephone and conference calls with TJ Walker; a #1 Best Selling author in the communications training industry.
Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video\ meetings, and even job interviews are all conducted through the help of telephones and smart phones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power. Are you and members of your team using the telephone for maximum business success? Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials? Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned? This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.
1 Dramatically increase the effectiveness of your conference calls
2 Conduct every call with a purpose and outcome
3 Discover the secrets to getting what you want out of your conference calls